Privacy Policy

1. Introduction

At ReLive Photos, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our photo restoration service.

2. Information We Collect

We collect the following types of information:

• Photos you upload for restoration
• Email address and payment information (processed securely through Stripe)
• Usage data such as browser type, IP address, and access times
• Cookies and similar tracking technologies for website functionality

3. How We Use Your Information

We use your information to:

• Process and restore your photos using AI technology
• Process payments and send order confirmations
• Improve our service and customer experience
• Communicate with you about your orders and our services
• Comply with legal obligations

4. Photo Storage and Security

Your photos are stored securely on encrypted servers. We implement industry-standard security measures to protect your data. All uploaded photos and restored versions are automatically deleted from our servers after 7 days. We never share your photos with third parties or use them for any purpose other than restoration.

5. Payment Information

All payment transactions are processed securely through Stripe. We do not store your full credit card information on our servers. Stripe's privacy policy governs how your payment information is handled.

6. Cookies and Tracking

We use cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect some features of our website.

7. Third-Party Services

We may use third-party services for:

• Payment processing (Stripe)
• Website hosting and infrastructure
• Analytics and performance monitoring

These services have their own privacy policies and we encourage you to review them.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing

9. Data Retention

We retain your photos and processed results for 7 days, after which they are permanently deleted. Other personal information such as email addresses and payment records may be retained longer as required for business and legal purposes.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us through our website.